Claims Coordinator

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

About the Role

As the Claims Coordinator, you will play a pivotal role in supporting workers’ compensation and injury claims/rehabilitation case management by providing claims and administration support to our self-insurance Claims Advisers and wider workers’ compensation team members. You will assist with data entry into our claims management database and processing of medical certification and accounts to ensure compliance with legislative and regulatory requirements and facilitate a streamlined experience for our employees.



Responsibilities include:

• Supports with the management of workers’ compensation claims and ensures compliance with legislative and regulatory requirements and company policies in all aspects of claims document processing.
• Assists with general enquires received by telephone or via email regarding workers’ compensation team processes and account payments.
• Completes data entry for workers’ compensation claims, early intervention case reporting, accounts and medical certificates.
• Assists with management of an end-to-end claims portfolio of simple cases from time to time, under the governance of specific guidelines and procedures.

About You

To be successful in this role, our preferred candidate will have:

• Diploma / Bachelor’s degree preferred; Business Administration is preferred. Any other related discipline or commensurate work experience considered.
• Minimal experience in administrative support related to insurance claims processing and coordination is preferred.
• Proficient in Claims Processing, Claims Policies and Procedures, Legal & Regulatory Compliance, and Compliance Management skills.
• Excellent Communication, Digital Literacy and Planning and Prioritisation skills.

Why Work For Bolton Clarke:



Excellent work/life balance with shifts that suit your personal needs

• A caring team environment with strong clinical and allied health support
  
• Career progression and development opportunities
  
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
  
• Private health insurance and gym discounts
  
• An Employee Assistance Program for staff and family
  

Apply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application.



Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.



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